Privacy Policy

 

1. Introduction

One Layer Ltd. (“Company“, “we“, “us” or “our“) provides Zero Trust security and asset management solutions for Internet of Things (IoT) and other devices connected to private 5G or LTE networks.

This Privacy Policy applies to our website at onelayer.com (“Website“), our support portal, and related documentation, demos, webinars and other resources and communications (collectively, the “Services“).

This Privacy Policy (“Policy”) describes how we collect, use, disclose and otherwise process Personal Data in connection with the Services. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws.

We strongly urge you to read this Policy and make sure that you fully understand it before using our Services. If you do not wish to have your Personal Data processed as described in this Policy, please discontinue and avoid using our Services. You have the right to cease using our Services at any time, pursuant to this Policy and our terms of service (“Terms”). You are not legally required to provide us with any Personal Data, but without it we may not be able to provide you with the full functionality of our Services. Where our processing of your Personal Data is based on consent, you may withdraw that consent at any time, as described in this Policy.

2. Personal Data Processed

Please note that this Privacy Policy does not apply to Personal Data we process on behalf of our business customers (“Customers”) as a processor, subprocessor or service provider, including Personal Data relating to their customers or users. Such processing is governed by our applicable agreements with Customers and their instructions.

3. Types of Data We Collect

We collect and receive personal data, meaning any information which potentially allows your identification with reasonable means (“Personal Data”). This section sets out how and when we collect and process Personal Data about you within the scope of this Privacy Policy.

1. Account and Business Contact Information. Information you provide when registering or administering an account, acting as a Customer’s representative, or otherwise engaging with us in a business capacity. This may include your name, business contact details, organization, role and account information.
2. Website and Communications Information. Information you provide when requesting information about our products and solutions, subscribing to communications or contacting us, including your contact details and any other Personal Data you choose to include in your communications.
3. Website and Services Usage Information. Information collected through your interactions with our Website and Services, including IP address, device and browser information, online identifiers, pages visited and interactions. We may collect this information through logs, cookies and similar technologies.

4. Why We Process Your Personal Data
   1. Provision of our Services; support. We use Personal Data to provide our Services, enable and administer accounts, manage our relationships with Customers, and respond to inquiries and support requests.
   2. Improve our Website and Services. We use information about visits to our Website and use of our Services to understand how they are used, identify and repair errors, improve functionality, and conduct research.
   3. Marketing and advertising. We use contact information to send communications about our products, solutions and Services where permitted by law. We also use cookies and similar technologies to measure advertising performance and deliver relevant advertisements. Further information and options for managing your preferences are available through the Consent Management Platform on our Website.
   4. Integrity and security. We process Personal Data to protect our Website and Services, detect and prevent fraud or other unlawful activity, investigate security issues, and conduct audits.
   5. Compliance with applicable laws; legal claims. We use Personal Data to comply with legal obligations, respond to lawful requests and investigations, and establish, exercise or defend legal claims.

Where applicable data protection law requires a legal basis and we determine the purposes of processing, we rely, as applicable, on performance of a contract with the individual, our legitimate interests in operating and improving the Services and protecting their security, compliance with legal obligations, or consent where required. Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal. Where we process Personal Data on a Customer’s behalf, that Customer determines the purposes and applicable legal basis for that processing.

5. With Whom We Share Your Personal Data

1. Group companies and service providers. We may share Personal Data with companies in the One Layer group and with service providers that process information on our behalf or on behalf of a group company, for the purposes described in this Policy. Group companies may combine that information with other details they hold about you for those purposes.
2. Business partners. We may share Personal Data with business partners with whom we jointly offer products or services.
3. Analytics and advertising providers. We may share Website usage and device information with providers of analytics and advertising tools through cookies and similar technologies, subject to your consent where required. Further information about these providers and options for managing your preferences are available through the Consent Management Platform on our Website.
4. Authorities and legal proceedings. We may share Personal Data with regulators, courts, law enforcement agencies and other competent authorities where necessary to comply with applicable law, respond to lawful requests, or address legal proceedings.
5. Business transactions. We may disclose or transfer Personal Data in connection with a proposed or completed sale or transfer of our business, shares or assets, merger, acquisition, financing, restructuring, bankruptcy, or similar transaction.
6. With your consent. We may share or transfer Personal Data where you have consented, including in connection with optional services or functionality.
7. Third-party services. Our Website or Services may allow you to interact with third-party websites, applications or services. Those third parties may collect Personal Data directly from you under their own privacy policies.

6. Your Rights

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

1. Right of access to your Personal Data;
2. Right of data portability;
3. Right of rectification;
4. Right of deletion/erasure;
5. Right to restriction or objection to processing;
6. Right to withdraw your consent;
7. Right to limit use and disclosure of your sensitive Personal Data;
8. Right not to be subject to automated decision making; and
9. Right to non-discrimination.

All requests, complaints or queries may be addressed to the Company to the following email address: privacy@onelayer.com. We will consider any requests, complaints or queries and provide you with a reply in a timely manner. To the extent you feel unsatisfied with our response to your request to exercise your rights, you also have a right to address the applicable regulator in your jurisdiction, based on the laws in your jurisdiction.

Please note that these rights are not absolute and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

7. International Data Transfers

Please note that our businesses, as well as our trusted partners and service providers, are located around the world. Any information that we collect (including your Personal Data) may be stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy, including in countries that may not provide the same level of data protection as the country where you reside. In such cases we will ensure that applicable safeguards and legal mechanisms are used to ensure that the transfer is aligned with the applicable data protection laws.

8. Minors

We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our Services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.

9. Retention and Security

We will retain your Personal Data for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. We implement technical and organizational measures designed to protect Personal Data against unauthorized access, loss and misuse.

10. Controlling Version

This Policy has been drafted in the English language, which is the original and controlling version of this Policy. All translations of this Policy into other languages shall be solely for convenience and shall not control the meaning or application of this Policy. In the event of any discrepancy between the meanings of any translated versions of the Policy and the English language version, the meaning of the English language version shall prevail.

11. Analytical Tools

We use various tools for tracking, analytics, advertising and measurement on our Website, including Google Analytics and others, as well as tools provided by our advertising partners. These tools use cookies and similar technologies to collect information about your interactions with our Website, understand Website usage, improve functionality, measure advertising performance and deliver relevant advertisements. Further information about how Google collects and processes data is available at How Google uses information from sites or apps that use its services. Our Consent Management Tool provides additional information about the tracking and measurement tools we use and allows you to manage your consent preferences regarding their use.

12. Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Modified” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

CONTACT US

If you have any questions, concerns or complaints regarding our compliance with this Privacy Policy and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at privacy@onelayer.com.

Last Modified: October 11, 2026